Carolinas Incident Management Team Gathers for Hurricane Matthew Preparation

October 06, 2016
Shelley Henderson | | (704) 621-6106

Carolinas Incident Management Team Gathers for Hurricane Matthew Preparation

Charlotte, N.C. (October 6, 2016)--Today, the Incident Management Team (IMT) met at The Salvation Army Carolinas Divisional Headquarters, where planning and preparations continue for Hurricane Matthew. As the storm has been developing we have been coordinating virtually, sharing situational awareness electronically and by conference calls. Today the team assembled to continue to coordinate support efforts for local Salvation Army response.

In a disaster, the Salvation Army partners with community agencies and emergency management to provide meals, drinks and spiritual and emotional care to first responders and disaster survivors. The Incident Command Team includes separate functions to support service delivery.

Members of the Incident Command System include:

  • Liaisons for the State EOC operations who help keep information flowing from the state to The Salvation Army so we can coordinate services and requests.
  • Emotional and Spiritual Care (ESC) officer who coordinates teams of specially trained individuals that offer emotional and spiritual care to disaster survivors.
  • Canteen (Mobile Feeding Kitchen) Coordinator coordinates the support for Salvation Army canteen operations and allocation of resources.
  • Social Services Coordinator who coordinates the recovery, both short and long-term, to provide emergency assistance to assess survivors most urgent needs for food, clothing, and shelter.
  • Logistics Section Chief who is responsible for obtaining and managing all resources and equipment necessary to support a disaster operation.
  • Safety Officer identifying potential safety hazards on a disaster operation and recommending corrective actions. The Safety Officer ensures all personnel, facilities and equipment are safe.
  • Finance and Administration Chief who is responsible for managing the administrative details and financial recordkeeping necessary to support a disaster operation in three main areas: personnel, statistics, and finances.
  • The Public Information Officer, responsible for communicating critical information about The Salvation Army’s disaster relief activities to internal and external audiences, including the media, the general public, and other Salvation Army units.
  • The team leader is the Incident Commander.

Each function works together to serve those who are most vulnerable after a disaster.

Tomorrow we will continue to monitor the storm and relocate as necessary following the impacts of the storm.  We are The Salvation Army. We are here, we are ready to serve, and will be here as long as we are needed.

About The Salvation Army
The Salvation Army, established in London in 1865, has been supporting those in need without discrimination for more than 135 years in the U.S. More than 25 million Americans receive assistance from The Salvation Army each year through a range of social services: food for the hungry, relief for disaster victims, assistance for the disabled, outreach to the elderly and ill, clothing and shelter to the homeless, and opportunities for underprivileged children. The Salvation Army tracks the level of need across the country with the Human Needs Index ( The Salvation Army has served survivors of every major national disaster since 1900. The Salvation Army does not place an administrative fee on disaster donations. During emergency disasters, 100 percent of designated gifts are used to support specific relief efforts. For more information, go to or follow on Twitter @SalvationArmyUS.

Our Mission

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
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