Verizon Receives Sleeves Rolled Up National Partnership Award

May 02, 2018
Joseph Cohen | | (703) 855-2623

Verizon Receives Sleeves Rolled Up National Partnership Award

The Salvation Army recognizes Verizon’s essential support during the costliest hurricane season in American history

ALEXANDRIA, Va. (May 2, 2018) – Verizon has received the “Sleeves Rolled Up” National Partnership Award from The Salvation Army for working on the ground and providing immediate and long-term recovery needs in support of the 2017 hurricane season, which was the costliest in American history.

“We recognize Verizon as an essential partner during the 2017 hurricane season,” said Lt. Colonel Ward Matthews, The Salvation Army National Community Relations and Development Secretary. “The value of communications for disaster responders and survivors is beyond measure, and so is Verizon’s dedicated and generous support as a partner.”

Verizon has been committed to working alongside disaster relief partners to return a sense of normalcy to survivors and restore impacted areas. The Salvation Army recognizes Verizon’s long track record of helping the communities it serves both during and after disasters.

In addition to a generous financial gift of $2.5 million to The Salvation Army’s 2017 hurricane response efforts, Verizon has worked closely with The Salvation Army to support much needed communications, providing complimentary smartphones with activated hotspots and unlimited domestic talk, text and data, jetpacks, Mophie Packs and wireless charging bases.

“Verizon is proud to join our friends at The Salvation Army in supporting our communities when they need us the most - during extreme weather events and other emergencies – with the most reliable network in the country,” said Nicola Palmer, Chief Network Engineer and Head of Wireless Networks at Verizon. “We know that reliable communication is never more important than in times of crises and natural disasters. Our networks are designed from the ground up with reliability in mind. When a crisis hits, we are there for individuals, businesses, first responders and everyone who needs to stay connected when it matters most."

In addition to monetary donations to non-profit organizations, Verizon offered the following support for the 2017 hurricane relief efforts:

  • Relieved postpaid customers of data, talk and text charges and gave prepaid customers an extra 3 GB of data, talk and text.
  • Deployed mobile equipment including Cells on Wheels (COWs), and Cells on Light Trucks (COLTS) to supplement service in South Texas.
  • Staged equipment for rapid deployment to hard-hit areas.
  • Worked closely with federal and local government agencies to support first responders with communications services.
  • Staffed shelters with Verizon employees in Houston, Dallas and San Antonio to assist first responders and displaced residents with mobile charging, internet access and other communications needs.
  • Offered emergency financial assistance to employees who were affected by the hurricanes.
  • Offered up to a week of paid volunteer time to more than 10,000 Verizon employees working in Texas and Louisiana for volunteering in the Hurricane Harvey recovery efforts.


About The Salvation Army
The Salvation Army, established in London in 1865, has been supporting those in need without discrimination for more than 135 years in the U.S. More than 25 million Americans receive assistance from The Salvation Army each year through a range of social services: food for the hungry, relief for disaster victims, assistance for the disabled, outreach to the elderly and ill, clothing and shelter to the homeless, and opportunities for underprivileged children. The Salvation Army tracks the level of need across the country with the Human Needs Index ( The Salvation Army has served survivors of every major national disaster since 1900. The Salvation Army does not place an administrative fee on disaster donations. During emergency disasters, 100 percent of designated gifts are used to support specific relief efforts. For more information, go to or follow on Twitter @SalvationArmyUS.

Our Mission

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
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