Dallas, Texas (July 10, 2025) – As flood survivors in Kerr County, Texas work to clean out their homes and take stock of lost items, The Salvation Army is providing essential supplies to support those in need. A generous outpouring of in-kind donations from the community has provided much-needed items like cleaning supplies, diapers, socks, trash bags and more.
At the request of the Texas Department of Emergency Management (TDEM), The Salvation Army in Kerrville is serving as the location for the Volunteer Reception Center, the coordinated intake location for all volunteer and in-kind donations. The call center and established hotline (830-465-4797), which is operated and staffed by volunteers from TDEM, routes requests to appropriate service providers based on the nature of each request.
“The Salvation Army is continuing its disaster response efforts following the devastating floods here in Kerr County and surrounding areas. We were here long before the flood and will remain on the ground fully committed to this community, serving as long as we are needed,” said Kathy Clark, Incident Commander and Assistant Emergency Disaster Services Director in Texas. “Our staff and an army of incredible volunteers have worked tirelessly to receive, organize, and distribute donated items to those impacted by the flooding. The response from the community and beyond has been overwhelming. People have shown so much love and practical support, stepping up to help their neighbors. We have received so many items that we are currently asking the public to please hold additional items while we arrange suitable storage and distribution solutions.”
The donation and distribution center, located at 855 Hays Street, has seen a steady flow of visitors and is open Monday through Friday from 8 AM to 5 PM.
“Individuals can come to the donation center and tell us what they need. Our volunteers will then shop for them and deliver the requested items. We have just about everything you can imagine including food, household items, clothing, cleaning supplies, toys, infant supplies, tools, and more,” said Clark. “Some community residents are not able to get out of their homes and come by to pick up items, so our volunteers and Emotional and Spiritual Care team have been gathering the items and delivering them.”
Additional items such as cleanup kits – a large bucket containing a mop, bleach, gloves, brush, sponge, face mask, and more – have been provided from the mobile kitchens. The Salvation Army plans to schedule a large-scale community supply distribution in the coming week.
The Salvation Army has provided 4,853 meals, 21,593 snacks, and 32,366 drinks since service began on July 4. They have also distributed 861 cleanup kits, 1,387 hygiene kits, 210 cleaning supplies, and made 575 ESC contacts. Three mobile feeding units are mobilized in Kerrville, Ingram, and Hunt, and two additional units are working in San Angelo.
At this time, The Salvation Army and participating agencies are asking the public to pause in-kind donations and instead support the response through financial gifts, which are the most effective way to meet evolving needs on the ground as well as support local businesses. To make a donation, please call 1-800-SAL-ARMY or go to helpsalvationarmy.org. 100% of all donations designated for disaster response will support the relief efforts and help impacted individuals and families.
For more information on The Salvation Army’s current disaster response efforts and specific feeding locations, go to www.salarmyeds.org.
